Personal data are understood to mean any form of information directly or indirectly allowing the identification of yourself as a natural person.
Immo Woestyn Koksijde attaches great importance to the protection of your personal data and fully respects your privacy. Immo Woestyn Koksijde processes and protects your personal data in a legitimate, appropriate and transparent manner.
In processing your personal data Immo Woestyn Koksijde obviously respects all relevant legal provisions, viz. the Act of 8 December 1992 on the Protection of Privacy and, since 25 May 2018, European regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (more commonly known as 'GDPR') as well as any other future legal provision that modifies the former.
For more details on privacy protection please contact the Belgian Privacy Commission, as of 25 May 2018 renamed the Belgian Data Protection Authority.
We invite you to read the present declaration carefully in order to familiarise yourself with the policy of Immo Woestyn Koksijde.
This declaration is updated on a regular basis. The most recent version of the declaration is available on our website. You will be informed of important changes to the declaration via the usual communication channels.
Immo Woestyn Koksijde, with registered office at Westendestraat 12, 8670 Koksijde is the controller of your personal data.
Immo Woestyn Koksijde is also your point of contact and will answer to the Belgian Data Protection Authority as to the processing of your personal data. Immo Woestyn Koksijde determines the purposes for which your personal data are processed as well as the means used and the processing characteristics.
Please address all questions regarding the protection of your privacy to the manager. You can contact the manager by sending an email to [email protected].
Below you will find a list of the categories of personal data that Immo Woestyn Koksijde can process. It is possible that other data will also be processed if they are necessary or useful for the continuation of the contractual relationship with Immo Woestyn Koksijde.
In such cases the context in which Immo Woestyn Koksijde obtains or processes this data is indicated. This table should be read in conjunction with the description of the purposes for which Immo Woestyn Koksijde processes the data.
1/ Identity information of the customer / principal (seller or lessor)
2/ Identity information of prospective buyer or lessee Name, address, date and place of birth, nationality, home or mobile phone number and email address.
Name, address, date and place of birth, nationality, home or mobile phone number and email address.
This data is provided by you and processed when you make inquiries, become a customer, conclude a brokerage agreement or when you register online to use the services of Immo Woestyn Koksijde (online), for any type of identification or use. Amongst others, this data can be acquired by reading in your identity card.
Data on the property of the customer / principal (seller or lessor)
Title of property, urban development statement, soil certificate, inspection certificate of the electrical installation, EPC certificate, information on overcurrent sensitivity, post-intervention file, information on the heritage value.
This data is supplied by you or obtained by Immo Woestyn Koksijde from the government or technical experts on your behalf.
Data of the prospective lessee relating to a proposed lease
Information on occupation and employment situation, solvability, family situation, salary, etc.
This data is collected using forms and contracts filled out by you on your request.
Additional data for the conclusion of a lease or preliminary sales agreement
National registry number
This data is supplied by you
The national registry number is only used in cases where such is stipulated or required by law.
Personal data of co-owners (or their lessees)
Name, address, date and place of birth, nationality, home or mobile phone number and email address.
This data is supplied by you as co-owner to Immo Woestyn Koksijde when Immo Woestyn Koksijde acts as the trustee
Data related to the performance of trustee services.
Payments including names and account numbers, communication and references, card numbers, etc.
This data pertains to your transactions as co-owner that are coordinated by the trustee.
Data on the transactions of Immo Woestyn Koksijde with you
The information relating to your contacts with Immo Woestyn Koksijde by telephone, email, fax, etc. and your interactions on the web pages regarding Immo Woestyn Koksijde, its services or its partners, on social networks, etc.
This data originates from contacts of any nature between you and Immo Woestyn Koksijde (in case of meetings or events, subscription to a newsletter, social networks, etc.)
Data on the customer's behaviour and preferences
Information on your behaviour and preferences regarding the use of communication and relationship channels, information on your personal choices and lifestyle, private or professional projects, hobbies, etc.
This data is the consequence of choices you have expressed or analyses performed by Immo Woestyn Koksijde in accordance with this declaration and its legal obligations.
Immo Woestyn Koksijde processes no data that reveal your race or ethnicity, your political beliefs, religious or philosophical beliefs, union membership, health or life-related data or sexual orientation, genetic or biometric data.
Immo Woestyn Koksijde collects and processes your personal data solely for the purposes described below. Immo Woestyn Koksijde takes care to only process data that is necessary and relevant to a specific purpose.
Immo Woestyn Koksijde processes your data in situations permitted by law, to wit:
Immo Woestyn Koksijde must comply with the legislation compelling it in specific circumstances to process your personal data as part of its activities. These obligations may entail that Immo Woestyn Koksijde must cooperate with the competent authorities and/or third parties and, possibly, supply them with certain of your personal data.
Amongst others, this includes:
The list of legal obligations for which Immo Woestyn Koksijde must process your data is non-exhaustive and subject to change.
Contractual relationships between Immo Woestyn Koksijde and you as a customer
In order to conclude a contract Immo Woestyn Koksijde must sometimes acquire and process certain data in order to, amongst others:
As part of current contracts or the management of contracts Immo Woestyn Koksijde must process certain data, more specifically to meet its administrative and accounting obligations.
Within this context your data may be forwarded within Immo Woestyn Koksijde to several departments, including those not directly responsible for the relationship with you or the execution of a certain contract.
More specifically Immo Woestyn Koksijde processes your data as follows with the execution of contracts:
Immo Woestyn Koksijde can process your personal data for additional reasons within the scope of its relationship with you and the execution of contracts.
Legitimate interests of Immo Woestyn Koksijde
Immo Woestyn Koksijde also processes your data to protect its legitimate interests. In so doing Immo Woestyn Koksijde strives to strike a fair balance between the necessity to process data and the respect for rights and freedoms, including the protection of your privacy.
Amongst others personal data are processed with a view to:
Specific legitimate interest of Immo Woestyn Koksijde: direct marketing purposes
Immo Woestyn Koksijde performs a customer segmentation - specifically in accordance with your needs - to offer you, for instance, suitable properties and/or services that correspond with your professional and personal situation. To this end, Immo Woestyn Koksijde can, amongst others:
Immo Woestyn Koksijde can process all your personal electronic contact information (viz. your mobile number and email address) to send you personal information, advertisements or proposals via direct marketing or newsletters. In this case Immo Woestyn Koksijde must obtain your express consent beforehand.
Immo Woestyn Koksijde treats your personal data with the utmost care and only shares your data to offer you the best possible service in the execution of its assignment.
Immo Woestyn Koksijde can forward your data to other entities within its group, both at home and abroad, viz. the other entities of the group that assist Immo Woestyn Koksijde in the execution, management and control of the activities including reporting, support and computer security or the offering of specific products and services.
In some cases Immo Woestyn Koksijde is obligated by law to share your data with third parties, including:
Immo Woestyn Koksijde also transfers your data to specific service providers to help with:
Immo Woestyn Koksijde must also share your data with the online and social network providers it uses to offer publicity services.
Also, your personal data may be shared with bailiffs or lawyers within the scope of legal proceedings.
In the above-mentioned cases Immo Woestyn Koksijde will take care to restrict the access of third parties to those personal data that is necessary to perform the required specific tasks. Immo Woestyn Koksijde will also make sure that third parties commit themselves to using the personal data in a safe and confidential manner and in accordance with the instructions of Immo Woestyn Koksijde and its data protection policy.
Immo Woestyn Koksijde stores your data within the EEA. As a result, no data is transferred to countries outside the EEA.
Immo Woestyn Koksijde will not store your personal data any longer than strictly necessary to fulfil the purposes for which the data were gathered.
This period is linked to the legal and tax obligations of Immo Woestyn Koksijde, as well as the legal necessity to store your data beyond the storage period as evidence or to react to information requests from competent authorities e.g.:
Outside these periods your personal data is either removed or anonymised.
Immo Woestyn Koksijde implements strict standards to protect the personal data under its control against unauthorised or illegitimate processing and against inadvertent loss, destruction or damage.
Immo Woestyn Koksijde implements measures of a technical and organisational nature such as encryption, antivirus software, firewalls, access control and a strict selection of staff and suppliers to prevent and detect unauthorised access, loss or disclosure of your personal data.
In the unlikely and unfortunate event that your personal data under the control of Immo Woestyn Koksijde is compromised by a breach of our information security, Immo Woestyn Koksijde will immediately undertake the necessary actions to determine the source of the breach and take adequate measures to keep this from happening again in the future. If necessary, Immo Woestyn Koksijde will inform you of the incident in compliance with the applicable legislation.
The right of access, the right to rectification, restriction, erasure, the right to data portability and the right to object
For the above-mentioned purposes you have:
The right to lodge a complaint
You can exercise your rights by sending a dated request in writing by regular mail, duly signed and with a copy of your identity card, to Immo Woestyn Koksijde, Westendestraat 12, 8670 Koksijde, or via email to [email protected].
You can also lodge a complaint with the privacy commission via regular mail to Drukpersstraat 15, 1000 Brussels, or via email at [email protected], or by phone at +32 2 274 48 00.
When visiting a website or using an application or app of Immo Woestyn Koksijde files and technologies may be used that store information on your end device (PC, laptop, smartphone, tablet, etc.) or that access information already stored on your end device. These files and technologies may consist of cookies, web beacons, log files, settings and information on your end device and such.
The website of Immo Woestyn Koksijde uses the following categories of cookies:
The cookies, web beacons, log files and other files and technologies used by Immo Woestyn Koksijde can be disabled to the extent and in the way described below. Removing and/or refusing cookies, web beacons, log files and other files and technologies may impact the usability of the website.
The mode of operation depends on your browser and can be consulted by clicking on the links below.